top of page

Our team at the Chronic Pain Relief Online Clinic is a small team of talented professionals with a wide range of skills and experience.
We love what we do, and do it with passion. 

Our Team

Each one of our specialist therapists brings lived and learnt experience to the clinic. They met when undertaking training with The Chrysalis Effect that supports people in recovery from CFS, M.E and Fibromyalgia and formed a unique bond. Carole was living and working in New Zealand at the time, and moved over to the UK with thoughts of setting up an online clinic that would support people from all over the world. Time and distance has no meaning when it comes to chronic pain and medically unexplained symptoms.


It soon became clear that there was so much more to supporting clients. Treatment needed to be educational, evidence based and most importantly of all self empowering. Training in the SIRPA approach based on Dr Sarno’s work, linking the physical pain to emotional stressors made sense. The most important realisation was, that while undergoing the SIRPA training, they discovered that the last vestiges of their own symptoms disappeared. This put them in a unique position of understanding, and creates a strong bond and trust that recovery is possible for clients as they learn about the unique wellbeing journey that their therapist has experienced firsthand.


Carole Randell
Clinic Founder & Head Practitioner

In 2007, Carole was struggling to cope with the chronic conditions of Fibromyalgia and Chronic Fatigue (more commonly known as M.E. and CFS). As a mum to four boys, a wife, a carer for her in-laws, and with a demanding job in the NHS, she became just too exhausted to cope anymore. While her mind said, “you have to keep going,” her body very firmly said, “that is enough!” 

Coming to terms with the fact that she wasn’t superwoman was a very humbling experience for Carole. For someone who was used to supplying answers and juggling everything that life threw at her, the reality of the situation of not being able to cope or work really took her legs from under her, she simply didn’t know who she was anymore. Does any of that sound familiar? 

Carole grew up in a very dysfunctional household, often moving with no real safety or security. Growing up that way became ‘the norm’ and being a sensitive child didn’t help. We now know what she experienced to be called ‘Adverse Childhood Experiences’ (ACEs) and that these pre-disposed medical outcomes affect us long into our adult lives. Once Carole understood how this had impacted her, she trained to become a Psychotherapist and Transformational Wellbeing Coach and now works with people who are looking for emotional support and recovery. 
“Believe me, if you are willing to put the work in, recovery is possible, as I and other people who have used a psychophysiological approach can testify” - Dr Sarno explains this in his book, ‘The Mind Body Prescription’.

From her life experiences and clinical knowledge, Carole set up the Chronic Pain Relief Online Clinic. Carole's own lived experience helps her to connect with and support clients who struggle with long term unexplained medical conditions and Chronic Pain associated with stress and trauma on a personal level, and allows her to have a unique understanding of what her clients are experiencing.

The latest addition to the clinic is The Mindbody Learning Zone, and Carole also co-delivers SIRPA’s 12-week Mindbody Wellness Group Coaching Programme, as well as being a member of the SIRPA Board.

To find out more about her story, please head over to the My Story page.

Beverley Ann.jpg

Beverley Ann
Wellbeing Coach, Trauma & ACE Specialist

Beverley is a multi-award winning practitioner and is accredited through The Chrysalis Effect as well as being a wellbeing coach. She is also certified in trauma recovery with NICABM (The National Institute for the Clinical Application of Behavioural Medicine) and is a member of IRCT (Institute of Recovery of Childhood Trauma). Beverley regularly attends certificated CPD events which include the Impact of Child Sexual abuse with Into the Light, Suicide prevention with Mind, and many others. 

As a recovery practitioner, Beverley specialises in adults overcoming stress, anxiety, anger management and/or trauma alongside abuse. With her own lived experience as a survivor of sexual abuse, having been brought up within the care system, and being part of a toxic family environment, Beverley specialises in Adverse Childhood Experiences (ACEs). She is passionate about opening conversations that enable awareness and support for others.

Having recovered from Chronic Fatigue herself, she is also able to identify with her clients on a personal level, drawing on her own experience with the effects of trauma, including Physical, Mental (neurological) and Emotional effects. As a Specialist Practitioner with The Chrysalis Effect, her area of expertise for referral is working with the emotional and relationship sections of the recovery programme.
Beverley is an international speaker, inspiring other survivors to know they are not alone, and that recovery and healing is possible. She hosts her own podcasts and videos, whilst also being regularly asked to appear as a guest specialist on various media outlets. Beverley has also hosted Q&A panels around the documentary film Resilience discussing ACEs (Adverse Childhood Experiences) and facilitating workshops and training for professionals.

When working with clients, she offers 1:1 coaching and group workshops, in addition to a peer-to-peer support group for survivors of sexual abuse. Beverley offers a blended approach of both online and in person support. 

Elaine D'Arcy

Elaine D'Arcy
Nutritional Therapist

Elaine was inspired to study Nutritional Therapy several years ago when she was diagnosed with a chronic health condition. After she experienced how changes to lifestyle and diet had a massive, positive impact on her health, she became passionate about the power of food and the benefits it can have both physically and emotionally, and she wanted others to experience these benefits too. She also has a special interest in ME/Chronic Fatigue Syndrome and Fibromyalgia that started when a family member became affected. Elaine understands the struggles and day-to-day challenges and the frustrations of trying to find answers, and she knows the impact it can have on clients and their loved ones. 

She believes that everyone is unique and this is reflected in the way she works. She doesn’t adhere to the ‘one size fits all’ approach and treats her clients as individuals with their own specific challenges and requirements. Elaine takes the time to listen and understand them, so that each plan is tailor made to the client and they get exactly what they need at the right time. As a Specialist Practitioner with The Chrysalis Effect she works with the Nutrition and Thyroid/Adrenals areas for referral.

Elaine is a Registered Nutritional Therapist. She is a member of BANT (British Association for Nutrition & Lifestyle Medicine), ANP (Association of Naturopathic Practitioners) and registered with CNHC (Complementary & Natural Healthcare Council), a government appointed accrediting body that ensures all registrants are bound by the highest standards of conduct. She is also a Chrysalis Effect Specialist Practitioner and an ILM accredited Wellbeing Coach.


An initial FREE 30-minute, no obligation Discovery Call is an opportunity to get to know you better, listen to your concerns and explain how she can help you.

Amanda Collins

Amanda Collins
Pain and Fatigue Recovery Practitioner

As a Wellness Practitioner, Amanda is passionate and dedicated in helping people with chronic pain and fatigue to regain their health and happiness. Amanda believes in treating the whole person holistically, looking at every aspect of their life and helping them to fill their true potential on all of the 5 Levels of Healing. Amanda supports and manages her clients using a comprehensive approach, merging the exciting advancement of energy medicine with functional methods.

Amanda is a multi-award winning FHT Accredited Advanced Level Chrysalis Effect Practitioner and ILM Accredited Wellbeing Coach. She specialises in treating clients with Chronic Fatigue Syndrome, ME and Fibromyalgia. Having been diagnosed with Fibromyalgia herself back in 1999, she fully understands the frustration of not being well and having the life she dreamed of, which has driven her passion and dedication for her own recovery. 

Amanda has trained to the highest standards in many different modalities, leaving no stone unturned to understand and treat her own condition. Using her previous experience as a Metropolitan Police Criminal Intelligence Analyst, Amanda uses her research and analytical skills to fully understand the individual needs of her clients. 

Her belief is that physical pain can be caused by blockages on the higher levels of energy, mental and intuitive. Amanda works on these levels, clearing past traumas and unresolved memories, including ancestral. She also runs online workshops to teach ‘The Balance Procedure’, an effective yet simple energy technique to balance the emotions. 

Another foundational tool that Amanda uses is Autonomic Response Testing (ART) developed by Dr Klinghardt, which is a very sophisticated system grounded in the theories of biophoton physics and looks at what effects our body and our autonomic nervous system. This method allows Amanda to treat people in a very unique way.

To compliment her Autonomic Response Testing work Amanda has also trained in Photonwave Light Therapy, TMJ Therapy, Scar Release work, Emotional Freedom Technique and Advance Nerve Reflexology.  

Nicola Woodford

Nicola Woodford
Business Manager and Executive Assistant

Nicola is our Practice Manager and Virtual Assistant, and she provides administrative assistance to Carole Randell and all the associate practitioners at the Chronic Pain Relief Online Clinic. This wonderful lady manages all appointments, diaries, invoicing and expense processes as well as overseeing projects and discovery calls. Providing bespoke organisation with a pivotal focus on wellbeing and self care is at the forefront in every job Nicola undertakes . She is the catalyst that assists with the lifestyle and pace of the clinic, and her ethos is to help people in all aspects of their lives. Nicola is highly warm and personable and fortunately for us has a wonderful smile that brightens up our day, along with a wicked sense of humour! In Nicola’s words – “I LOVE what I do!”

Mike Mizen Profile Pic.jpg

Michael Mizen
Design, Website & Social Media Manager

Michael is our go-to for all things creative and design based! He makes sure that the website is always running smoothly, and handles any promotional and design work we need. He also has a hand in our social media presence, and regularly posts uplifting quotes, also keeping people aware of the latest blog posts and important events within the Clinic. 
Michael has always had a passion for all things creative, and graduated with a BA(hons) degree in Graphic Design from Southampton Solent University.

bottom of page